One of the last steps of a new standalone VM set-up is to verify the sending domains for Mandrill and set the DKIM and SPF records.
- Go to https://mandrillapp.com/settings/sending-domains (credentials in Lastpass)
- Search for the domain (create it if it doesn’t exists)
- Triple verify what you see for the domain: Email verification, SPF and DKIM
- At the end you want to see 3 green checkmarks
Here is an example of what you may see in Mandrillapp:
- Email verification: probably says “Requires verification”. Click on View details. Enter the email address that the customer has provided you to do the email verification (something like support@customerdomain.com).
- DKIM settings: probably says “DKIM missing”. Click on “View DKIM settings”, copy the entire value and ask the customer technical contact to “Set DKIM to <that huge value>”. Here is more info.
- SPF Settings: If it says “SPF valid”. Nothing to do. Otherwise, ask the customer technical contact to “Set SPF records <value>”. Here is more info.